Hire in Indonesia
This is your starting point for adopting best practices in human resources and recruitment in Indonesia.
Indonesian Currency
Indonesian Rupiah (IDR)
The Capital of Indonesia
Jakarta
Time Zone in Indonesia
GMT+7
Important Facts About the Country of Indonesia
Languages Spoken in Indonesia
While Bahasa Indonesia serves as the national language of Indonesia, the diverse array of ethnic backgrounds in the country results in numerous languages being spoken.
Laws and customs in Indonesia
The foundation of the Indonesian government and its legal system is the Constitution of Indonesia (Undang-Undang Dasar 1945), which establishes both the governance structure and the common law framework.
Culture Observations in Indonesia
Indonesia, the world’s largest archipelago, consists of approximately 17,500 islands. Geographically positioned between two continents, Asia and Australia, and surrounded by the Pacific Ocean and the Indian Ocean, Indonesia holds a unique location. With a population of 273.5 million, it ranks as the fourth most populous country globally, following China, India, and the USA. Indonesia boasts over 300 ethnic groups, with 95% having indigenous Indonesian roots. The largest ethnic group, the Javanese, constitutes 41% of the total population. Predominantly, about 88% of Indonesians adhere to Islam, while minority religions include Christianity, Hinduism, Buddhism, and Taoism.
Indonesian Human Resources at a Glance
Employment Law Protections in Indonesia
The legal foundation for employment in Indonesia is established by Law No. 13/2003, dated 25 March 2003, regarding labor (the Labor Law), which has been amended by Law No. 11/2020, dated 2 November 2020, regarding Job Creation (the Job Creation Law). These regulations govern the employment relationship for both local Indonesians and foreign workers in Indonesia. Contracting out any terms of the employment legislation is not permissible, yet numerous contracts may not adhere to these regulations.
Employment Contracts in Indonesia
Employment contracts in Indonesia can be established for either a definite or indefinite period. For fixed-term employment contracts, written agreements are mandatory and must be in the Indonesian language, using the Latin alphabet (some Indonesian dialects do not use the Latin alphabet) as per Article 57 of the Labor Law. In cases of differences in interpretation between the Indonesian version and a foreign language version, the Indonesian version takes precedence. Employment contracts of an indefinite term can be either oral or in writing, according to Article 51 of the Labor Law. However, in practice, it is advisable for employment agreements to be documented in writing.
Indonesia's Contract Terms
Employees working under both definite and indefinite contracts are entitled to the same statutory employment rights. The Labor Law specifically outlines the legal duration for a definite-term employment agreement.
As per the new Government Regulation, GR No. 35 2021, fixed-term employment agreements are limited to a maximum duration of five years, including any extensions.
The normal retirement age (NRA), initially set at age 56, was raised to age 57 in 2019. Subsequently, it will incrementally increase by an additional year every three years until reaching the age of 65 in 2043.
Work Rules in Indonesia
Companies employing ten or more individuals are required to renew and resubmit their work rules every two years, seeking government approval. However, even companies with just one employee often choose to uphold registered rules.
For the formulation of company regulations, employers must submit an application and secure consent from two employee representatives who have thoroughly reviewed, agreed to, and endorsed the rules and regulations.
Severance Pay in Indonesia
In the case of indefinite-term employees, mandatory severance payments include:
- 1.Severance pay
- Service pay
- Compensation (covering remaining annual leave, repatriation expenses, and other compensation specified in the employment contract)
Severance Pay (Service Period) | Severance Pay (Monthly Salary) | Service Pay (Service Period) | Service Pay (Monthly Salary) |
<1 year | 1 | 3-6 years | 2 |
1-2 years | 2 | 6-9 years | 3 |
2-3 years | 3 | 9-12 years | 4 |
3-4 years | 4 | 12-15 years | 5 |
4-5 years | 5 | 15-18 years | 6 |
5-6 years | 6 | 18-21 years | 7 |
6-7 years | 7 | 21-24 years | 8 |
7-8 years | 8 | >24 years | 10 |
>8 years | 9 |
There is a multiplier of 0.5x, 0.75x, 1.0x, 1.75x or 2x to the severance pay depending on the reason for termination In addition to service pay, according to service period and compensation:
Grounds of Termination | Severance Calculation |
Company merger & acquisition activities, company changing/reducing business activities or closure/bankruptcy | 0.5-1x severance pay, 1x service pay and compensation |
Employees’ voluntary resignation | In addition to d compensation, another component of separation pay (or “Uang Pisah”) for employees on indefinite-term contracts who resign is required by law. The employee’s tenure must be 5 years or more. The calculation is regulated by the employment agreement, company regulation, or collective labor agreement. |
Employees’ prolonged illness (>12 months) due to work accident, retirement, death | 1.75-2x severance pay, 1x service pay and compensation |
In the case of definite-term employees:
Upon the conclusion of the employment contract, definite-term employees are eligible for a compensation payment. If the employer terminates the employment agreement of a definite-term employee before its scheduled expiration, the employer must remunerate the employee’s salary until the contractual period is fulfilled.
Service Period | Compensation |
<1 month | None |
>1 month but <12 month | (Service period/12) x (1 month salary + fixed allowance) |
12 month | 1 month salary + fixed allowance |
> 12 month | (Service period/12) x (1 month salary + fixed allowance) |
Indonesia's Guidelines Regarding Probation Period
Article 60 of the Labor Law specifies that indefinite contracts may incorporate a probationary period, which cannot exceed three months. However, definite contracts are not permitted to include a probationary period.
Paid Leave
After completing one year of uninterrupted service, every employee is entitled to enjoy 12 working days of paid vacation annually.
Termination
The fundamental principle of Indonesian labor law emphasizes the prevention of employee dismissal, and in certain cases, it is expressly prohibited. Generally, the termination of employment requires approval from the Labor Court unless the termination is mutually agreed upon or not contested by the employee.
According to the Labor Law, as amended by the Job Creation Law, and GR 35/2021, employers have the authority to terminate employment through a written notice providing reasons. This allows the employee the opportunity to object, negotiate, and initiate legal proceedings in the Labor Court if they believe the dismissal is unjust. The termination announcement, in the form of a Letter of Termination, must be delivered to the affected employee at least 14 working days before the effective date of termination.
In the event that the employee agrees to a voluntary mutual termination agreement (MTA) following the written notice, the acceptance or rejection of termination becomes irrelevant, as the execution of the MTA depends on the employee’s response.
Additionally, employers are obligated to report employee terminations to the local Manpower Office, and the recent implementation of Letter No. 4/2022 reinforces the submission of standard documentation. This includes the termination notice, a non-rejection of termination letter from the employee, and a standard application form. Upon submission, the Manpower Office will issue a standard receipt.
Termination of employees is not uncommon in other sectors as well.
Rules Regarding Bonus and 13th Month Pay in Indonesia
The Religious Holiday Allowance (THR) for Employees (MOM No. 6) mandates that every employer must grant THR to employees with a minimum of one month of service, irrespective of their permanent or temporary employment status.
Employees who have completed a continuous 12-month tenure are entitled to a THR equivalent to at least one month’s salary. In practice, employers have the flexibility to offer contractual or discretionary bonuses to their employees.
Indonesian Laws Regarding Overtime
Overtime pay is mandatory, except in instances where an employee’s role, responsibilities, or tasks categorize them as a “thinker, planner, implementer, or controller” whose working hours cannot be confined to regular working hours.
Indonesia's Requirements Regarding Notice Periods
According to Article 36 of GR 35/2021, the requirement for written notice is outlined in the form of a notification letter. This notification must be properly delivered to the employer no later than 14 working days before the intended effective date of termination. Nevertheless, it is advisable to provide a 30-day notice in practical terms.
Other Standard Items
Beyond statutory benefits, there are limited additional options available. Common allowances, such as those for transportation, meals, and communications, are often provided, and it’s important to note that these allowances are subject to taxation. For expatriates, net arrangements are frequently employed.
Statutory Costs
The employer’s contribution to health insurance and social security falls within the range of 10.24% to 11.24%, encompassing both public health insurance and social security.
Employers are required to remit the monthly contribution to the specified banks by the 10th of the subsequent month at the latest.
Tax and Social Security Information for Employers in Indonesia
Personal Income Tax in Indonesia
Both resident and foreign employees are subject to taxation on their income earned in Indonesia, encompassing other remuneration acquired during their stay, such as bonuses and religious holiday allowances.
The Indonesian segment of the salary is subject to tax withholding, a responsibility borne by the employer.
A non-resident employee is an individual not residing in Indonesia, present in the country for less than 183 days in any 12-month period. This category also applies to an entity without domicile in Indonesia, not engaged in business or activities through a permanent establishment. Non-resident employees typically face a 20% withholding tax on their gross income sourced from Indonesia, as stipulated by Law No. 13 of 2003 on Manpower (Labor Law).
Benefits-in-Kind (BIKs) reimbursements are taxable for the employee, and the obligation to withhold income tax for BIKs is applicable. Examples include mobile phone bills, meals during business trips, and medical insurance premiums.
Personal Income Tax Rates and Deductions
Non-resident individuals are subjected to a 20% withholding tax on their gross income from Indonesia, unless otherwise specified by a double taxation treaty.
Tax-resident individuals in Indonesia are subject to the following income tax rates:
- Up to IDR 60 million: 5%
- From IDR 60 million up to IDR 250 million: 15%
- From IDR 250 million up to IDR 500 million: 25%
- From IDR 500 million up to IDR 5 billion: 30%
- Over IDR 5 billion: 35%
Deductions can be applied for dependents, spouses, and children. Additionally, foreign nationals may have the opportunity to claim certain expenses covered by the employer, such as accommodation or vehicles, depending on how the employer has categorized these payments. It’s essential to note that items like healthcare costs are classified as income.
PIT: Employer Requirements
Income tax is deducted on a monthly basis. Employers are required to furnish employees with an annual tax slip (Form 1721 A1) by the year’s end. Employees must submit their annual individual tax returns by no later than March 31 of the subsequent year.
Social Security in Indonesia – BPJS
There are two types of national insurance:
Public health insurance, known as ‘BPJS Kesehatan,’ and the social security program, ‘BPJS Ketenagakerjaan,’ encompass work-related injury insurance (JKK), non-work-related accidental death insurance (JKM), old-age benefits (JHT), and the pension plan (JP).
Contribution | Employer | Employee | |
---|---|---|---|
Workers Accident Benefit | % of monthly salary | 0.24% – depending on business classification | 0% |
JSHK – Worker Accident Insurance | % of monthly salary | 0.24% | 0% |
Death/Life Insurance Benefit | % of monthly salary | 0.3% | 0% |
Old Age Benefit | % of monthly salary | 3.7% | 2% |
Pension Benefit | % of monthly salary (salary cap IDR 9,559,600) | 2%, max IDR 191,192 | 1%, max IDR 95,596 |
BPJS Health/BPJS Kesehatan | % of monthly salary (salary cap IDR 12,000,000) | 4% | 1% |
Individual participation in these schemes is mandatory for all residents of Indonesia, including expats on ITAS/P. Expat employees who are working at least six months, as well as their dependent family members, must be registered by their employer. In general, private insurance is necessary in Indonesia.
There is no Unemployment Insurance Scheme that is mandatory for employers or employees to pay.